# Privacy Policy for Perfect Tree Care LLC

Effective Date: December 26, 2025

At Perfect Tree Care LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and handle your information when you visit our website, opt-in to our messaging services, or interact with our advertisements on platforms like Facebook.

### 1. Information Collection

We collect personal information that you voluntarily provide to us, including:

- Contact Information: Your name, email address, and mobile phone number provided through website forms, lead generation forms, or keyword-based sign-ups.

- Technical Data: Information collected automatically via cookies, web beacons, and the Facebook Pixel, such as IP addresses, browser type, and pages visited.

### 2. Use of Information

We use your information to:

- Send lead updates, appointment confirmations, promotional offers, and marketing notifications via SMS (only with your express written consent).

- Provide customer support and respond to inquiries.

- Deliver and measure the effectiveness of our Facebook advertisements.

- Improve our website functionality and user experience.

### 3. SMS/Text Messaging Consent

When you provide your mobile number through one of our forms and agree to our messaging terms, you give Perfect Tree Care LLC your express written consent to send you recurring automated and/or conversational text messages. Consent to receive text messages is not a condition of purchasing any goods or services. You may opt out at any time by replying STOP (see the SMS Terms & Conditions).

### 4. Data Sharing

Perfect Tree Care LLC does not sell, rent, or share your personal information with third parties for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

- Service Providers: We may share data with service providers (such as our SMS platform) solely to help us deliver our own messages and operate our services. These providers are not permitted to use your information for their own marketing.

- Facebook/Meta: We use the Facebook Pixel and Lead Ads to reach our audience. Information collected may be shared with Meta to track conversions and build Custom Audiences. This does not include your SMS opt-in or consent data. You can opt out of targeted advertising through your Facebook account settings.

### 5. Opting Out

- SMS: You may cancel the SMS service at any time by replying STOP to any text message we send. You will receive one final confirmation message.

- Email/Web: You can disable cookies in your browser settings or click "Unsubscribe" in any marketing email.

### 6. Message Frequency and Rates

Message frequency varies based on your interaction with our services. Message and data rates may apply depending on your mobile carrier and plan.

### 7. Contact Information

If you have questions regarding this policy or wish to exercise your data rights, please contact us at:

- Email: [email protected]

- Phone: 937-789-4802